[HCM] Customer Care

RESPONSIBILITIES

• Order Processing & Entry: Receive and check POs (prices, payment terms, delivery). Enter orders into system (PUR file), coordinate with Purchasing/Logistics, and advise Finance for invoicing.
• Customer & Sales Support: Prepare quotations, contracts, and bidding documents. Handle routine customer inquiries (quotes, status) and support sales reps when away.
• Data & Records: Maintain customer database, set up new accounts, and send Weekly General Reports against targets.
• Post Sales: Coordinate and process product warranty requests.

REQUIREMENTS

• Education: Bachelor’s degree in Business Administration, Foreign Trade, or related fields.
• Skills: Good communication, customer service mindset, proficient in MS Office.
• Attributes: Professional, courteous, proactive, time-efficient, and deadline-oriented.

BENEFITS

• Competitive salary & full insurance benefits under VN Labor Law.
• Monthly birthday celebrations, team building, dynamic work environment & professional training.

Location: 110 Lương Định Của, Khu phố 30, Phường An Khánh (Quận 2 cũ), Tp.HCM

Working Hours: Mon – Fri (8:30 – 17:30) | Sat (8:30 – 12:00)

Application: Email CV to hr@servodynamics.com.vn | Subject: [Customer Care]_[Full Name]